PAYMENT 

We accept ZELLE to zelle@spiritsfurniture.com and all credit cards with additional charge. 

WARRANTY

• We provide 12 (twelve) months warranty for all products. 

• As soon you open the box and notice any problem, notify by email your sales representative. 

• Please check the list and items before signing on packing slips when you pick up. 

• Once the PS is signed showing that you received all items, and you are responsible for any missing items afterward. 

• Claim for concealed damage must be reported along with pictures within 72 hours upon receiving time. • For factory defects or missing parts, we need quality pictures before assembly. 

• Provide the sales order number or invoice number, which cabinet SKU and what specific part is damaged. 

• A small scratch can potentially be fixed with a touch up kit. If you are unable to repair, then we can replace. 

• We do not replace the full cabinet. We only replace the damaged part, please be sure to provide complete information to expedite your claim process.

SPECIAL ORDERS AND ITEMS

• Every item other than Shaker White Cabinets (regular Base and Wall), will be considered Special Order. 

• Items out of stock, special orders and accessories will be available to pick up or delivery up to 14 (fourteen) days after order confirmation, upon availability. 

• All special orders must be paid upfront and the payment itself does not reflect product availability or order confirmation. 

• Pick up after 7 days of the scheduled pickup date, there will be a $50 daily storage fee charged after.

RETURNS

• Absolutely no returns on all assembled/installed and special-order cabinets. 

• Absolutely no returns on Fillers, Moldings, Refrigerator panels, Shelf boards, Toe kicks and Back panels. 

• We only issue store credit towards your account instead of monetary refunds. 

• There will be a cancelation fee of $50 on canceling orders and changing more than 5 items per order. 

• We will charge 30% restocking fee for every return or refund. 

• We will only accept returned items prior to 14 (fourteen) days after the delivery. 

• We will not accept return of items that have been damaged, assembled or installed prior to the item’s return. • All returns must be on the original package.

DELIVERY

• We prefer to have you picking up your items at our warehouse. 

• We charge $150,00 to deliver items in Orlando. Out of Orlando, please ask. 

• We only deliver on Wednesdays and Fridays.

V07.04042024